DAMP & PLASTERING ADVICE

HELP & ADVICE
FOR CUMBRIAN HOMES.

Straight answers on damp, mould, ventilation and plastering from a Cumbrian specialist. Start with the problem you can see, or book a free survey and we’ll find it for you.

Start here

Damp

Mould & condensation

Ventilation & PIV

Plastering

Renting

Damp & plastering help
across north & west Cumbria.

Send your postcode to confirm availability, including nearby towns and villages.

Check availability

Carlisle & the north

Carlisle, Brampton, Longtown, Wigton

West Cumbria & the coast

Whitehaven, Workington, Maryport, Silloth, Aspatria, Egremont, Cleator Moor

Penrith & the northern Lakes

Penrith, Keswick, Cockermouth

YOUR HOME. A CLEARER WAY FORWARD.

BOOK YOUR FREE
SURVEY OR QUOTE.

Damp, ventilation or plastering. Tell us what you need and arrange a free, no-obligation survey or quotation.

PREFER TO PICK UP THE PHONE?07300 626294 contact@dampguy.co.uk

Tell us about your home.

Call us ↗Free survey

The installation, up close.

YOUR ENQUIRY / YOUR INFORMATION

A little clarity.

Damp Guy uses your name, email, property postcode, message, optional phone number and any photos you choose to upload to respond to your enquiry and discuss work you request. With your enquiry we also note the page you sent it from, the name of the website that referred you (such as Google, not the full link) and, if you tell us, how you heard about us and who recommended us. Contact us at contact@dampguy.co.uk about your information.

Why we use it

To take steps at your request before providing a service, and for our legitimate interests in responding to enquiries and protecting the website from abuse. Your details are not added to a mailing list unless you tick the box asking for seasonal tips, which you can stop at any time from the link in every tips email.

Emails about your job

While we work with you, we may email you about your quote, booking, aftercare, payment and, once the work is done, to ask for a review or check everything is still right. These come from contact@dampguy.co.uk. We may send you a private link to a page showing your job’s progress, quotes and invoices. It asks for the property’s postcode before showing anything, and stops working a while after the job is finished. You can ask us to stop non-essential emails at any time.

Where it goes

Your enquiry and any uploaded photos are stored in Damp Guy’s private admin inbox and sent to Damp Guy’s business mailbox, using the existing website and email hosting service. Photos are optimised for viewing and embedded in the notification email. We remove embedded metadata, such as camera location information, from the stored copies. Only authorised administrators can access enquiry photos and invoice records through the website. Please only include photos you are happy to share with Damp Guy. There is no third-party CAPTCHA or advertising tracker on this form.

Security and storage

A necessary, secure cookie lasts for one hour to protect the form. Hashed connection and submission records are kept for up to 24 hours to limit spam and duplicates. The temporary delivery-queue copy is removed after the local mail server accepts it; failed deliveries are retried for up to seven days. The separate admin inbox and mailbox correspondence are kept while needed to handle your enquiry and resulting work. Invoice records are kept for accounting and applicable legal obligations. Private admin records are backed up daily, with scheduled database backups retained for 30 days. Administrative deployment backups and hosting access logs are managed separately. Admin login uses necessary secure session cookies; these are not used for advertising.

Facebook and Instagram

If you comment on Damp Guy’s Facebook Page or Instagram posts, Meta shares your name or username, your comment and its time with our private admin system so we can read and reply. We also keep anonymous reach and engagement figures for our own posts. To have your Facebook or Instagram comments removed from our system, email contact@dampguy.co.uk with your Facebook name or Instagram username and we’ll delete them within 30 days and confirm by email. You can also delete your own comments on Facebook or Instagram at any time.

Optional website analytics

On our main website, if you choose to allow analytics, we collect pages viewed, referring websites, campaign labels, device and browser categories, contact-button clicks and accepted-enquiry counts. We use these statistics to understand and improve our website. Analytics stays on our hosting server. We do not include your enquiry details or photos in analytics. We process your connection address and browser details to create a monthly changing identifier; the address itself is not stored in the analytics database. An identifier in session storage groups activity into visits. Analytics records are kept for up to 90 days, with private backups retained for a further 30 days. Browser privacy signals and visits from admin browsers are excluded. You can decline or withdraw permission using Analytics preferences in the website footer. Your preference is saved in local storage until you change it or clear browser storage. Google Search Console separately provides aggregate search-performance reports; Google does not provide individual visitors’ search terms.

Your choices

You can ask to access, correct or delete your information, or ask us to restrict or object to its use, subject to applicable exceptions. You may also raise a concern with the ICO. Prefer a conversation? Call 07300 626294.